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Privacy Policy

Introduction

This privacy policy outlines how I collect and use your personal data when you use this website, including any information you provide when you purchase a product or service.

By providing your data in any form, you confirm that you are over 18 years of age.

Contact Details

Full name: Susan Riccobon

Email address: contact@smallbusinessrookie.com.au

If you have any questions about how I collect and use your data, please contact me at the email address above.

What personal data do I collect from you?

‘Personal data’ means any information capable of identifying a particular individual.

I may collect certain types of data about you to ensure transparency and help you feel secure and respected in your privacy.

  • Identity Data - may include your first and last name.

  • Contact Data - may include your delivery address and email address.

  • Financial Data - all purchases pass through secure third-party payment systems; I do not collect any financial data other than your email and postal address (if provided) when you make a purchase through this website.

  • Transaction Data - may include details about payments and purchases made by you.

  • Tracking Cookies Data - This website uses cookies to improve functionality and understand how visitors use the site. You can manage cookie preferences through your browser settings.You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

 

How I collect your personal data

I collect data about you through a variety of different methods including:

  • Direct interactions: You may provide data by filling in forms on my site or by communicating with me by email or other direct communication method, including when you order my products or services;

  • Contact and Transaction Data from providers of payment services.

 

How I use your information

  • Deliver courses, tools, and resources you've purchased or requested

  • Send emails to access my online course

  • Improve our website and your experience

  • Process payments securely

Third-party services

I use trusted third-party providers to run our business. Your information may be shared with:

  • Wix (website hosting)

  • Brevo (email marketing)

  • Stripe (payment processing)

These providers have their own privacy policies and handle your data in accordance with applicable laws.

I require all third parties to whom I transfer your data to respect the security of your personal data and to treat it in accordance with the law. I will only allow ever such third parties to process your personal data for specified purposes and in accordance with my instructions.

Data Retention

I will only retain your personal data for as long as necessary to fulfil the purposes I originally collected it for, for the purposes set out in this Privacy Policy, and for the purposes of satisfying any legal, accounting, or other legislated reporting requirements. I also retain usage data for internal analysis purposes. 

 

Your rights

You can request access to, correction of, or deletion of your personal information at any time by contacting us at contact@sbrservices.com.au. Please note that I will ask you to verify your identity before responding to such requests.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling these connections may allow third parties to collect or share data about you. I do not control these third-party websites and consequently am not responsible for their privacy statements and practices. When you leave this website, I encourage you to read the privacy notice of every other website you visit.

Data security

The security of your information is important to me, but please remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While I strive to use commercially acceptable means to protect your personal information, I cannot guarantee its absolute security.

Appropriate security measures are in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, or altered or otherwise disclosed. I limit access to your personal data to those agents, contractors and other third parties who have a business need to know such data. All such data is considered confidential.

 

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